I am not just one of our software developers; I am also a user and so is everyone else on our team. Our insatiable curiosity and passion about drilling engineering and problem solving are the driving force behind delivering our products. Our goal is to save drilling professionals’ time and reduce risks, and if we do it right, we also help ourselves – BONUS!
Software development, specially drilling software development, requires collaboration from a pool of talents, ranging from drilling engineers, mathematicians, programmers and quality control personnel. A good software package is measured not only by the accuracy or comprehensiveness, but also by how easy it is to use it. The gaps between users and developers are always there. We try to bridge that gap by utilizing our own software on our consulting projects.
Using our own software transforms us from developers to decision-makers. We become more sensitive to users’ needs and more careful in our interface design.
It is not always easy, but it is a lot of fun. From every interface design we put into the software, we toss aside dozens more. If we are complaining about the number of clicks to accomplish a task, then the users would too.
The software we use is the software we develop, in other words, we wear the watch we make.
I made a stop in Paris during my trip to Dubai. Although I don’t speak a word of French, I somehow managed to get around and order meals. I’ve heard from others that some French people deliberately speak French to English-speaking visitors, even though they’re able to speak English. Whether this is true or not, I’m not sure. I myself didn’t meet many people who do not speak English in Paris. If this statement is true, which I doubt it; it would be hard for us to understand one another. To communicate in our own native tongue is hard enough, why create an artificial barrier?
While visiting the Louvre museum, I noticed that all the labels are in French, which I found quite visitor-unfriendly, since most of the visitors in that museum are foreigners. This made my quick tour of the museum quicker than anticipated. I briefly looked through most of the art works except one painting that caught my attention: I even did not need to read the label to understand it. I was so fascinated by this painting that I even took a picture of it.
As you may already know, the painting depicts the Bible story of David and Goliath. According to the Bible, David heard that the Philistine giant Goliath challenged the Israelites to send their own champion to decide the outcome in single combat. David went out to face Goliath alone. David picked five smooth stones from a nearby brook and struck Goliath in the forehead with a stone from his sling. Goliath fell dead, and David took Goliath's sword and beheaded him. I read that story a couple of weeks ago and it was delightful to refresh my memory in front of the giant painting.
As they say, art does not have borders. Art does not rely on language to manifest its meaning, just like we can appreciate and understand the paintings and sculptures from France and Italy without speaking their languages.
I’ve been involved in the drilling engineering field for a long time and met many drilling engineers from different countries, mostly during our software training sessions. We all are able to communicate with each other easily despite our language differences. I figured out it must be due to the following reasons:
- Most people in the drilling industry can understand and speak some English.
- Tables and charts are easier to understand than articles.
- Our software has been translated into Spanish, Russian, Chinese and Portuguese.
It is our goal and effort to create some universal engineering tools for our drilling community.